OpenPro Training and Demo
See Flash Demo of OpenPro Product Highlights
TRAINING GUIDES TO DOWNLOAD
Non disclosure Agreement - for Demos fill out and fax to our office: 714-964-1491 Form
Installation Guide - Software installation guide Manual
Introduction to using OpenPro - Brief overview of configuration and page logic Manual
Demo Guide - Review of applications and there use Manual Supply Chain 1 Manual Others Packages 2 Manual Manufacturing
All the standard user guides and support manuals are located on the system menu bar of the OpenPro Software.
OpenPro training curriculum includes a combination of both:
Sample Reports from the OpenPro System
Web Based Training and On-Site Training
Successful
implementation
We shine when it comes to implementation and a smooth transition. From the
beginning, you will be assigned an experienced Enhanced Systems consulting team
member as your primary coordinator to orchestrate our broad range of services.
In addition to focusing the work, this makes your job easier by giving you a
single point of contact to get you the answers you need as you need them. And we
work fast - it typically takes us just 30 to 60 days to initiate a live production.
The next job is to establish OpenPro in your existing business environment. Our
Implementation Program combines education, implementation consulting services
and proven methodology to help you take advantage of the OpenPro system's
powerful capabilities right from the start. It is a process that takes careful
planning and collaboration. As you work with our highly skilled Implementation
Consultants, you will see how quickly and easily you can achieve the results you
want.
Following software installation, our technical consultants will help you train your staff for ongoing tasks, such as installing additional modules, handling print documentation on demand and using an array of OpenPro installation tools. We will also help you set up security and establish users and peripheral devices, such as printers, on your OpenPro system.
And, if you are like many of our customers who have a lean IT staff or may not even have one at all, you will find that our experts are an invaluable resource for additional help with your technical decisions throughout the transition and beyond.
Our
long-term commitment for your long-term benefit
Our commitment to long-term partnerships is most evident in our range of
continuing support services. To keep your system running effectively and
efficiently over time, we offer a comprehensive program of periodic reviews and
consulting.
IMPLEMENTATION
ASSISTANCE
Implementation is often a good time to review business practices and re-engineer
them in light of your new objectives. We can help each of your teams through
this key process and provide the technical assistance your IS team needs as well
as intensive hands-on training and practical expertise, all with a very
personalized approach.
EDUCATION
and TRAINING
In addition to basic technical skills, we provide a complete instructional
package tailored to meet your needs. Early sessions include system basics, navigating
applications, functionality and simulations. We can also incorporate more
comprehensive skills with each user group based on their need.
No Enhanced Systems service is ever generic. Unlike other companies, we learn about each functional area within your industry company and the tasks each person needs to do and we train on those specific tasks. So, instead of the large group classes of others, we teach your staff in small groups or one-on-one. This greatly reduces training time and costs and increases retention, because your employees learn only what they need to know.
DATA
CONVERSION
Every system conversion involves bridging the old system to the new, no matter
what the old system is. Part of our implementation system support for your IS
team includes discussing and demonstrating data manipulation techniques as
needed. This additional support can prove to be invaluable in making a timely and
successful cut-over.
Over the years, we have tackled some very challenging conversions, including converting data from a long-discontinued Winchester drive the manufacturer no longer supported. Even then, we captured the data and got the client up and running quickly and smoothly.
SUPPORT
In addition to knowledgeable phone support, we offer pager facilities for
emergencies and a dial-up modem to expedite technical diagnostics. In most cases,
you can count on resolving your situation with one contact. Ongoing support
service is strongly recommended to make sure you get the most out of your OpenPro
system.
NEW
VERSIONS AND UPDATES
OpenPro is constantly evolving with the latest best practices, technologies and
functionality. Our updates and new versions come from our observations, customer
and manufacturing industry ideas and government requirements. Unlike many larger
vendors, our size allows us to be our extremely agile, so we can incorporate new
functions, technologies and changes much faster than many others. In fact, we will
often incorporate new customer requirements prior to the system's purchase.
SOFTWARE
MODIFICATIONS
Although most customers find that the OpenPro system meets 90% or more of their
requirements, we can also perform specific software modifications. If other
customers can benefit from your change, it will be incorporated as a standard OpenPro
enhancement and we will support it as part of your standard maintenance
agreement.
Because we focus exclusively on the projects-oriented manufacturing industry, OpenPro often delivers a 90% or better fit right off the shelf. Best practices indicate initially using the OpenPro system in its original version. After live production, most users find that they no longer require the software modifications they originally thought they would need. When modification is still required, we work closely to understand and meet their requests efficiently and in a cost-effective manner.
OPENPRO ERP Software
10061 Talbert Avenue Suite 200
Fountain Valley, California 92708
Voice: (714) 378-4600
Fax: (714) 964-1491